Voyage Luxe Privé Loyalty Program Terms and Conditions

Voyage Privé by Stef Mouchie


Terms and Conditions

Eligibility:

  • Open only to customers residing in the United States and Canada.
  • Excluded regions: Hawaii, Alaska, Puerto Rico, and Yukon, Northwest Territories, Nunavut, and Newfoundland and Labrador due to high travel costs.

Redemption Rules:

  • Points earned from purchases can only be redeemed 30 days after the purchase date.
  • Redemption is valid for flight bookings, hotel stays, or exclusive offers outlined in our rewards program.

Adding a Guest:

  • The program is designed for one traveler only.
  • If customers wish to add a second traveler, they must inform us at info@stefmouchie.com  prior to booking.
  • Customers are responsible for paying the fare or accommodation price difference for the additional guest.

Redemption Restrictions:

  • Rewards are non-transferable and cannot be converted into cash.
  • Points must be redeemed for eligible flights and stays as defined in the reward tiers.

Reward Tier Rules:

  • Redemption applies to the following tiers:
    1. City Escape: Flight only.
    2. Parisian Retreat: Flight + 2-night stay at Hotel.
    3. Paris in Style: Flight + 2-night stay + private driver for 20 hours.

Exclusions:

  • Customers are responsible for their own travel insurance, meals, and additional costs incurred during their trip.
  • Blackout dates for reward redemption include major holidays, high-demand seasons, and event-specific peak periods in advertised location.

Cancellation Policy:

  • Cancellation after redemption will result in the forfeiture of points.
  • Rescheduling is possible within the same reward tier but may incur additional charges depending on availability.

Program Modifications:

  • Stef Mouchie reserves the right to modify or discontinue the rewards program at any time without prior notice.

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